Support

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Support & Service

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Thank you for your interest. You're located outside of our Canine Fence service area. Please go to InvisibleFence.com to find your local dealer. Feel free to check out our other Canine Company products and services.

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Thank you for your interest. You're located outside of our Canine Fence service area. Please go to InvisibleFence.com to find your local dealer. Feel free to check out our other Canine Company products and services.

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Thank you for your interest. You're located outside of our Mobile Grooming service area. Feel free to check out our other Canine Company products and services.

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Your zip code is serviced by one of our local dealers: .
Please click here for more information.

Pet Visiting is available in your area! Please call us at 800-818-3647 to schedule today!

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Thank you for your interest. You're located outside of our Pet Visiting service area. Feel free to check out our other Canine Company products and services.

Schedule Now or Call Today 800-818-3647

Support & Service

Service and Support

Now that your pet is enjoying his safe freedom, your relationship with Canine Company doesn’t have to end there!  In the event that you would like to add another pet, make modifications, need repairs, or want to check out our other services, we are available!

On-Site Support

Canine Company has a team of professional technicians and trainers whose full-time job is to keep your dog or cat safe. All are local to you and properly trained, professionally-dressed, and equipped to assist you. They are not sub-contractors, summer help, or someone who does this on the side. All our employees have made it their career to keep pets happy, healthy, and safe.

Telephone Support

We have a state-of-the-art client support center, staffed with caring, experienced, pet-loving people capable of resolving any issue. We are available 10 hours a day, 6 days a week.

As an added convenience, our representatives contact you periodically to remind you of important battery program plan expiration and updates; to share new products and services available, or to check in to see how everything is going with your pet.

Online Support

Our website is available 24/7 to check on your account information, schedule service, and learn more about additional products or services.

Support & Service
Support & Service

Mobile App Support

With our Canine Company app, we’re right at your fingertips any time you choose. Our Mobile app allows you to book appointments for mobile grooming or service for your system should you need it, explore our pet shop, and get training pointers from our videos. You can monitor your service history and see notes from our technicians, view your equipment warranties, and even reference a map of your system. Just another way we distinguish ourselves… something you can ONLY get from Canine Company! 

Ongoing Battery & Complete Care Plans

Rather than wondering when to change the battery in your dog's Computer Collar® we offer Battery Plans to ensure your pet is always safe. We'll mail a fresh PowerCap® battery every 3 months automatically. So you never need to remember when to replace it, just change it when it arrives!

We also offer our Complete Care Plan. This comprehensive plan includes an equipment warranty on all of your electronics from normal wear and tear, labor to repair any issues, training assistance for a pet that is challenging his system after the initial 2-week training period, PLUS enrollment in our annual Battery Plan! Of course, this plan does not cover construction, major landscaping, or changing the configuration of your Canine Fence® system.

Canine Fence® Solutions