FAQs

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Frequently Asked Questions

FAQs

Mobile grooming appointments can be booked online by clicking here or over the phone by calling 800-818-3647. Our mobile spa is very popular and spots are limited so we recommend planning your dog's spa day well in advance. Many of our clients like making monthly appointments ahead of time, so we accommodate by accepting multiple bookings.

The mobile pet spa is available by appointment every day, 7 days a week (closed on certain holidays). Our mobile spa is very popular and spots are limited so we recommend planning your dog's spa day well in advance. Your spa appointment will be at a set time and you will receive an estimated arrival time when we're on our way. 

Our state-of-the-art mobile grooming unit is a spa on wheels! We arrive at your home and groom in the convenience of your driveway. Your dog will be pampered in our climate-controlled vehicle, equipped with power and water so you don’t need to provide anything.

Your dog will emerge looking good and smelling fresh within 1 to 2 hours after our arrival—no more all-day waits at the grooming facility! Please note that large dogs with very long, matted, tangled, or dense undercoats will take longer and will require additional fees.

Yes—in order to provide the best experience possible, we will consult with you upon arrival at your home to discuss your dog's personality, preferences, and any sensitive areas. We will also provide a grooming report with our observations after your dog’s service is complete.

While frequency will depend on your pet's breed, coat type, or lifestyle, regular grooming sessions will help your pet to remain a healthy, happy companion to you. We recommend a schedule of once every 4 to 6 weeks to help reduce shedding and allergens as well as to keep your pet looking good and smelling fresh!

Our mobile grooming vans pamper pets in select areas of Fairfield County, CT, Westchester County, NY, and Metro West outside of Boston, MA. We hope to expand our service to more locations in the future!

We’ve compiled a lot of your questions here but if you still need some help give us a call!